AI brokers are remodeling industries by automating workflows, enhancing productiveness, and enabling clever decision-making. Companies are leveraging AI brokers to course of insurance coverage claims, handle IT service desks, optimize provide chain logistics, and even help healthcare professionals in analyzing medical data. The potential is huge, and we’re excited to introduce two highly effective improvements in Azure AI Foundry.
AI brokers are remodeling industries by automating workflows, enhancing productiveness, and enabling clever decision-making. Companies are leveraging AI brokers to course of insurance coverage claims, handle IT service desks, optimize provide chain logistics, and even help healthcare professionals in analyzing medical data. The potential is huge, and we’re excited to introduce two highly effective improvements in Azure AI Foundry:
- Responses API: A robust API enabling AI-powered functions to retrieve data, course of information, and take motion seamlessly.
- Laptop-Utilizing Agent (CUA): A breakthrough AI mannequin that navigates software program interfaces, executes duties, and automates workflows.
Collectively, these capabilities empower companies to reimagine AI not simply as an assistant—however as an energetic digital workforce. Enterprise clients will quickly acquire entry to those improvements driving automation, effectivity, and intelligence at scale.
Enhancing AI Brokers with the Responses API
The Responses API is the important thing to unlocking agentic AI in Azure AI Foundry, remodeling how enterprises harness AI for real-world influence. It’s the new basis for leveraging Azure OpenAI Service’s highly effective built-in instruments, combining the simplicity of the Chat Completions API with the superior capabilities out there via Assistants API and Azure AI Agent Service. The Responses API allows seamless interplay with instruments like CUA, operate calling, and file search—all in a single API name. This API allows AI methods to retrieve information, course of data, and take actions—seamlessly connecting agentic AI with enterprise workflows.
How the Responses API Works
The Responses API offers a structured response format that permits AI to work together with a number of instruments whereas sustaining context throughout interactions. It helps:
- Instrument calling in a single easy API name: Now, builders can seamlessly combine AI instruments, making execution extra environment friendly.
- Laptop use: Use the pc use device throughout the Responses API to drive automation and execute software program interactions.
- File search: Work together with enterprise information dynamically and extract related data.
- Operate calling: Develop and invoke customized features to boost AI capabilities.
- Chaining responses into conversations: Hold observe of interactions by linking responses collectively utilizing distinctive response IDs, guaranteeing continuity in AI-driven dialogues.
- Enterprise-grade information privateness: Constructed with Azure’s trusted safety and compliance requirements, guaranteeing information safety for organizations.
By consolidating retrieval, reasoning, and motion execution right into a single API, the Responses API simplifies AI agent growth, lowering the complexity of orchestrating a number of AI instruments inside an automation pipeline.
This scalability makes it well-suited for enterprise use instances throughout industries comparable to customer support, IT operations, finance, and provide chain administration, the place AI-powered automation can streamline workflows and enhance effectivity. For even higher flexibility and management, organizations can discover Azure AI Agent Service, which provides further instruments and fashions for growing and scaling AI brokers. Azure AI Agent Service integrates with Semantic Kernel and AutoGen, enabling seamless multi-agent orchestration for extra advanced eventualities requiring a number of brokers to collaborate on duties.
Empowering AI Brokers with the Laptop-Utilizing Agent
The Laptop-Utilizing Agent (CUA) is a specialised AI mannequin in Azure OpenAI Service that permits AI to work together with graphical consumer interfaces (GUIs), navigate functions, and automate multi-step duties—all via pure language directions. Not like conventional automation instruments that depend on predefined scripts or API-based integrations, CUA can interpret visible components, adapt dynamically, and take motion primarily based on on-screen content material.
What makes the Laptop-Utilizing Agent distinctive?
- Autonomous UI navigation: Can open functions, click on buttons, fill out types, and navigate multi-page workflows.
- Dynamic adaptation: Interprets UI adjustments and adjusts actions accordingly, lowering reliance on inflexible automation scripts.
- Cross-application process execution: Operates throughout web-based and desktop functions, integrating disparate methods with out API dependencies.
- Pure language command interface: Customers can describe a process in plain language, and CUA determines the right UI interactions to execute.
With at present’s announcement, builders can begin constructing further agentic capabilities straight away with CUA. As enterprises look to deploy this know-how at scale, we’re evaluating integration with Home windows 365 and Azure Digital Desktop to allow CUA automation to run seamlessly in a managed host surroundings on Cloud PCs or digital machines (VMs), guaranteeing constant efficiency whereas sustaining enterprise compliance and safety requirements.
Guaranteeing safe and reliable AI automation
As AI methods turn into extra autonomous, guaranteeing safety, reliability, and alignment with human intent is essential. The CUA mannequin is among the first agentic AI fashions able to immediately interacting with software program environments, bringing new challenges in misuse prevention, unintended actions, and adversarial dangers. To handle these, Microsoft and OpenAI have applied a multi-layered security strategy spanning the mannequin, system, and deployment ranges.
The CUA mannequin is developed with safeguards to refuse dangerous duties, reject unauthorized actions, and forestall misuse. On the system stage, Microsoft implements enterprise-grade content material filtering and execution monitoring to assist detect and forestall coverage violations. To reduce unintended actions, CUA is designed to request consumer confirmations earlier than executing irreversible duties and to limit high-risk actions comparable to monetary transactions.
Microsoft’s Reliable AI framework additional ensures real-time observability, logging, and compliance auditing for enterprise deployments. Automated and human-in-the-loop detection methods monitor execution patterns, figuring out anomalous behaviors and implementing governance insurance policies. These safeguards are constantly refined primarily based on inner red-teaming, exterior audits, and real-world testing to strengthen safety in opposition to immediate injections, adversarial manipulations, and unauthorized entry. Given the present reliability stage of the CUA mannequin—notably in non-browser environments—human oversight stays strongly advisable for delicate operations.
As AI brokers evolve, Microsoft is dedicated to transparency, safety, and ongoing danger mitigation. By combining CUA’s built-in safeguards with Azure’s enterprise compliance and governance instruments, organizations can deploy AI-powered automation with confidence, guaranteeing protected and accountable AI adoption at scale.
Getting began with CUA and Responses API
Azure AI Foundry continues to push the boundaries of AI-powered automation. Enterprise clients can acquire entry to the Responses API and CUA in Azure OpenAI Service.
We’re excited to see how builders and companies innovate with these new capabilities.
