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Grafana Labs, the open observability platform, says it needs to make monitoring programs simpler for everybody, not simply consultants. This week, the corporate launched a public preview of Grafana Assistant, a brand new AI device constructed into Grafana Cloud.
In line with Grafana Labs, the Assistant helps customers ask questions on their logs, metrics, and traces in plain language. They are saying it might probably counsel queries, pace up investigations, and make dashboard constructing extra intuitive. The objective, as described by the corporate, is to cut back the training curve and assist groups react quicker when programs break.
The timing traces up with what Grafana Labs highlighted in its 2025 Observability Survey. The report factors to system complexity and excessive signal-to-noise ratios as main ache factors in observability. The corporate says Grafana Assistant is its response to that. It claims the device is educated on actual workflows and might information customers by incidents with out requiring them to know tips on how to write code or scripts. Whereas it’s nonetheless in preview, Grafana Labs presents it as a step towards extra accessible, AI-powered monitoring.
The rollout positions Grafana Assistant as a part of a broader shift in observability, the place pure language and AI-driven context have gotten important for managing rising telemetry pipelines.
With groups underneath stress to reply quicker to incidents whereas navigating extra advanced environments, instruments like this are being framed not as add-ons, however as core to fashionable operations. “There’s little doubt that AI is accelerating the tempo of innovation. As extra organizations undertake a software-driven mindset, they’re utilizing AI to rewire how they function, from income and operations to reliability and buyer expertise,” mentioned Tom Wilkie, Grafana Labs CTO.
“That’s why we constructed Grafana Assistant: a context-aware AI agent that helps groups transfer from sign to motion quicker, proper contained in the instruments they already use. Instruments like this – together with different AI-powered capabilities in our open observability cloud, like Asserts data graph and Adaptive Telemetry – are serving to corporations navigate rising digital complexity and act with larger readability and pace.”
Earlier this yr, Grafana Labs raised $270 million to broaden its product lineup and spend money on AI. The launch of Grafana Assistant exhibits how that cash is getting used. The corporate had already acquired Asserts.ai to construct its data graph, which now helps energy the Assistant’s context-aware options. With over 5,000 clients and rising income, Grafana Labs is placing its current beneficial properties to work by making AI a central a part of how groups monitor and handle their programs.
Grafana Assistant enters an area the place different observability distributors are additionally testing AI copilots. Datadog’s assistant can generate queries and summarize incidents. New Relic’s Grok provides pure language interactions for telemetry and alert configuration. Grafana’s strategy stands out by specializing in context and staying contained in the instruments customers already work with.
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Grafana says the Assistant is constructed to help each technical and non-technical customers. Builders can ask follow-up questions throughout an incident with out switching instruments or writing code. However it’s the much less technical customers who would possibly profit most. For groups that don’t have devoted observability engineers, with the ability to ask natural-language questions and get useful solutions straight in Grafana may scale back delays and decrease the barrier to troubleshooting.
Mikhail Volkov, founder and CEO of Volkov Labs, mentioned it’s already altering how they work: “Grafana Assistant has reworked how we deal with observability information, performing like a seasoned skilled woven into the interface. It empowers non-technical customers, who would possibly discover Grafana’s technical complexities daunting, to swiftly examine incidents, craft intuitive dashboards, and discover Grafana Cloud with exceptional ease and confidence.”
Customers can ask follow-up questions, discover completely different traces of inquiry, and run a number of investigations directly throughout the identical interface. This helps scale back device switching and avoids the necessity to rewrite advanced queries. For dashboards, the Assistant can create or modify panels utilizing plain prompts. Customers can describe what they wish to see and get outcomes with out writing code. These options are supposed to ease every day work and help groups with various ranges of technical expertise.
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Grafana Labs has not shared how nicely the Assistant handles edge circumstances or the way it performs throughout giant groups. It’s going to doubtless take time to be taught the place the device works nicely and the place human enter continues to be wanted. The launch factors to a wider change in how infrastructure instruments are being constructed. Extra corporations are utilizing GenAI to help routine duties, not exchange consultants, however to assist them attain solutions quicker with much less backwards and forwards.
Because the preview strikes ahead, it will likely be price seeing how nicely Grafana Assistant works at scale and whether or not Grafana brings comparable AI instruments to different elements of its platform. For now, it marks a gentle shift towards utilizing AI to make observability simpler to handle.
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